Booking a Da Nang Airport Transfer for International Guests

International guests arriving in Da Nang land at Terminal T2 of Da Nang International Airport (DAD). Whoever books the car, whether a business partner, a colleague or a relative, should prepare the arrival details before the flight: the name exactly as on the passport, the flight number, the hotel address and a contact channel the guest can use as soon as they connect to the airport Wi-Fi. A well-prepared booking helps the guest feel welcome from the moment they step off the plane.

Five details to send before the flight

So that dispatch can print an accurate name board and assign the right vehicle, send these details when you book:

• The guest’s full name as on the passport: it is printed on the driver’s name board in the arrivals hall, so the guest can spot it straight after customs.
• Flight number and expected landing time: Sun Travel tracks the flight you provide. Waiting time beyond the free allowance in the Trip terms is confirmed in your trip confirmation. If the flight time changes, send the new time straight away. The guide on late-night flight arrivals at Da Nang Airport explains the options.
• The hotel address in Latin letters: add a map pin if you can, because many guests cannot read Vietnamese signs.
• Number of passengers and suitcases: so that dispatch can match a 4-seat sedan, a 7-seat SUV or a 16-seat van to the luggage.
• A contact channel: WhatsApp, WeChat or a phone number the guest can use over Wi-Fi as soon as they land. Also give the phone number of the person booking in Vietnam, so dispatch has two contacts if plans change.

From landing to getting into the car

After immigration and collecting luggage at International Terminal T2, the pickup process is straightforward:

• Wi-Fi and SIM options: the whole of T2 has free high-speed Wi-Fi. The public arrivals hall has counters selling 4G and 5G tourist SIM cards, plus international ATMs. The guest can connect and message the booker or the driver straight away.
• The driver with the name board: Sun Travel drivers wait in an open spot in the arrivals hall, holding a board with the guest’s name. Once they meet, the driver greets the guest and helps carry the suitcases to the car.
• Language support: when you book, state which language the guest needs so our team can assign an appropriate driver. For special requests or a complicated change of plan, our support team follows up directly by WhatsApp.

Payment and transparent costs

For corporate clients, or for people booking a car for a partner from abroad, payment is arranged directly:

• We set out the payment method and timing clearly in your quote and trip confirmation before departure.
• The listed price on the website is a one-way, all-inclusive fare. It covers fuel, BOT highway tolls and the barrier fee at the Da Nang airport car park. Any cost outside the listed price is stated in the quote or the trip confirmation.

Check other routes in the private car rates or on the Da Nang airport transfer page.