Booking a Da Nang Airport Transfer for International Guests
Prepare the guest's name, flight number and a contact channel, then confirm the meeting point and terms for each trip.
Table of Contents (2 sections)
Booking a private car at Da Nang International Airport (DAD) for an international guest calls for the guest’s name, the meeting point, a contact channel and any language needs to be stated clearly. Service conditions are confirmed for each trip.
The meeting point and the contact channel are checked against your terminal before the trip is confirmed.
- Step 1: Collect checked luggage on the ground floor.
- Step 2: Walk out of the arrivals hall (exit A or B).
- Step 3: Go to pickup pillar A4 or A5, opposite the pickup lane.
- Step 4: Confirm the car's position through the contact channel you agreed before leaving the waiting area.
- Step 1: Complete immigration and collect your luggage.
- Step 2: Walk out into the T2 international arrivals hall.
- Step 3: Check the meeting point and how to recognise your contact person by WhatsApp, Zalo or phone.
- Step 4: Go to the car once both sides have confirmed the trip details.
Steps to Prepare When Booking for an International Guest
If you book on behalf of a company or a relative flying in from abroad, note the following.
1. Collect the Flight Number and the Exact Passport Name
- The flight number helps dispatch check information when updates are available. Any change to the pickup time and the waiting policy is still confirmed per trip.
- The name on the welcome board is best written clearly in capitals in international format:
[GUEST NAME] - [COMPANY OR RESORT].
2. Keep a Working Contact Channel
- Many international visitors have no Vietnamese SIM card when they land.
- State a channel the guest can use, such as WhatsApp, WeChat or email. The support channel, the meeting point and the name board should be stated in the confirmation.
For more information, see the Da Nang airport transfer page, or check prices for other routes in the private car rates.
What to Confirm for International Guests
- Vehicle size and luggage: Send the number of guests, suitcases and any special requests so a 4, 7 or 16-seat vehicle can be checked.
- Language: State the language you need. Language support and contact channels are confirmed in advance.
- Payment: Use only the payment method and terms in the quote or confirmation. Do not assume an exchange rate, an invoice or any inclusion that is not stated.
Frequently asked questions about booking a pickup for foreign guests at Da Nang Airport
Does the driver speak English when meeting international guests?
State your language needs when you send the request. English support or translation tools are confirmed by dispatch for each trip.
What if the guest cannot find the driver in the international arrivals hall?
Use the contact channel in the trip confirmation and send the guest's current location, name and a photo of the hall if needed. An alternative meeting point must be agreed with dispatch.
I am booking from abroad for a foreign partner. Can I pay in advance by bank transfer?
You can ask to pay in advance, but the method, timing and paperwork must be stated in the quote or the trip confirmation.
Can the driver hold a board with our company's own branding?
You can send a name board request. The content, format and whether it can be prepared are confirmed before the trip.
Can international guests ask for a vegetarian meal stop or a stop to change money on the way?
You can ask for a meal or money-exchange stop, but the place, the waiting time and the cost are confirmed. Sun Travel does not vouch for the quality of outside businesses.
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