Personal data · Sun Travel
Privacy Policy
Sun Travel only receives the name, phone number, email and trip details you send with a car request, does not save them in a website database and does not sell or trade them with anyone. The website uses Cloudflare and Google Analytics to measure visits for marketing purposes.
Last updated:
What Sun Travel receives
When you send a request, Sun Travel receives only these four kinds of information:
- Name: to address you and note who is travelling.
- Phone number: to call or message you to confirm the trip, including through Zalo and WhatsApp.
- Email: when you choose to write to Sun Travel or receive trip details by email.
- Trip details: travel date, pickup point, drop-off point, number of passengers, luggage and any note you add.
This website has no field for bank card numbers, passwords or identity documents, and it does not ask you to create an account.
How you send information
- The request form on the website: the form prepares the text of a message and opens WhatsApp in a new tab. The message is sent only when you press send inside the app; the website does not receive or keep what you filled in.
- Hotline, Zalo, WhatsApp or email: you contact Sun Travel directly through the channels listed at the bottom of this page.
WhatsApp, Zalo and your email service are independent services and handle messages under their own providers’ policies.
What Sun Travel uses it for
The information you send is used only to handle your car request: checking the route and itinerary, giving a quote, confirming the trip and coordinating the pickup point and time. The details needed for the trip, such as the pickup point, pickup time, your name and how to reach you, are passed to the dispatcher and the driver in charge of the trip so that your request can be carried out as agreed.
Storage and sharing
- The website has no database that stores what you enter in the request form.
- Sun Travel does not sell, trade or exchange your personal information.
- Sun Travel does not put your name, phone number, email or trip details into the measurement tools described below.
Measurement tools: Cloudflare and Google Analytics
The website uses Cloudflare and Google Analytics to count visits for marketing purposes, for example which pages are viewed, where visitors come from and which device or browser they use. This is data about how the website is used, not the content of your car request.
These tools are run by Cloudflare and Google and may use cookies or similar identifiers. The providers process that data under their own policies. If you would rather not be measured, you can block cookies or use a tracking-blocker extension in your browser; you can still view rates and send a request as usual.
Your rights
You can contact Sun Travel to ask what information it holds about you, to ask for incorrect information to be corrected, or to ask for the information you sent to be deleted. Please give the phone number or email you used so that Sun Travel can find the right request.
Changes to this policy
When the way Sun Travel handles information changes, this page is edited and the update date at the top of the page changes with it.