Hoi An Pedestrian Hours & Flood Pickup Adjustment Policy: Practical Field & Routing Guide

When booking a private car around Hoi An Old Town, My Son Sanctuary or the southern resorts across Cua Dai Bridge, your family’s timing may need a quick adjustment because of daily pedestrian street closures (15:00–21:30), delayed train arrivals at Da Nang Station (gate 202 Hai Phong) or seasonal high water along the Hoai River. Here is how pickup-point changes, waiting and rescheduling work in practice.

Sun Travel Operating & Rainy-Season Safety Commitments:

1. Daytime mountain and valley excursions: Trips to My Son Sanctuary and intercity mountain passes are scheduled during daylight hours for clear visibility.
2. Proactive perimeter routing during 15:00–21:30 pedestrian closures and Hoai River high water: When Old Town barriers close or seasonal water rises on Bach Dang street, your driver coordinates a dry, convenient pickup at the Hai Ba Trung – Phan Chau Trinh intersection parking lot or routes across Cua Dai Bridge.
3. Waiting and cancellation: follow the Trip terms on the route page you book and are repeated in your booking confirmation.

Booking terms for short Hoi An transfers vs. My Son day tours

Deposit and cancellation terms differ between short transfers and tours; the exact terms are under Trip terms on each page:

Journey Category	Specific Route Examples	Booking & Free Cancellation Terms
Short point-to-point transfers	Direct one-way transfers between Da Nang Airport, central Da Nang or Da Nang Train Station (202 Hai Phong) and Hoi An Old Town or southern resorts across Cua Dai Bridge	Trip terms of the matching short-route page
Multi-stop day tours & valley excursions	Round-trip charters from Hoi An or Da Nang to My Son Sanctuary combined with Bay Mau Coconut Forest	Trip terms of the tour page; final schedule stated in your quotation

All quoted rates include fuel, BOT highway tolls and parking barrier fees at Da Nang Airport, Da Nang Train Station, the Hoi An perimeter parking lots and My Son Sanctuary.

Adjusting pickup times and meeting points during Hoi An’s 15:00–21:30 pedestrian hours

Hoi An Old Town closes its core streets to cars and motorbikes every day from 15:00 to 21:30 (and during full-moon lantern evenings):

1. Switching to a perimeter parking hub without a relocation surcharge: If your pickup falls between 15:00 and 21:30 while you are inside the Tran Phu, Nguyen Thai Hoc or Bach Dang quarter, your driver waits at the Hai Ba Trung – Phan Chau Trinh intersection parking lot or the head of Nguyen Hoang street (150–250 metres away) with zero relocation surcharge.
2. Pushing back your evening return after dinner: If your group is enjoying dinner or releasing river lanterns and wants to push your return transfer to Da Nang or across Cua Dai Bridge to Hoiana / Vinpearl Nam Hoi An back by 30–60 minutes, simply message our dispatch team or your driver so we can adjust the pickup slot.
3. Waiting time: If your group needs the driver to wait longer than planned, tell us in advance; waiting time follows the Trip terms.

Rescheduling during October–November high water or delayed train arrivals

• When Hoai River water rises on Bach Dang street: You can shift your pickup time or move your meeting point from a low-lying riverside hotel to dry high ground on Hai Ba Trung or Ly Thuong Kiet street at no extra fee. If heavy rain prompts you to move a morning My Son Sanctuary tour to the next day, message us as early as possible before pickup.
• When connecting from trains SE1, SE3, SE19 or HD1 at Da Nang Station (202 Hai Phong): We track your train number in real time and adjust your station pickup automatically whenever a train runs behind schedule.

Explore our Hoi An to My Son Sanctuary private car tour and Da Nang to Hoi An private car route.

Parking and barrier fees included in your quoted fare

To keep your travel budget transparent, every private car quote for Hoi An, My Son Sanctuary and Nam Hoi An includes:

• All fuel and BOT highway tolls along the route.
• Parking and gate barrier fees at the Hoi An perimeter parking lots (Hai Ba Trung – Phan Chau Trinh intersection and Nguyen Hoang street), Cua Dai Pier, My Son Sanctuary and Da Nang Train Station gate 202 Hai Phong.

Frequently Asked Questions: Hoi An Pedestrian Closures & Rescheduling Policy

When Hoi An Old Town is closed to traffic and the pickup time changes, what is the listed starting price of a private car from Da Nang? +

Current starting rates for Da Nang → Hoi An: 4-seat car from US$11, 7-seat car from US$13 and 16-seat van from US$19. The listed price includes fuel, road tolls and parking; Sun Travel quotes the final fare based on your pickup and drop-off points, itinerary and departure time.

Is there any fee if we are dining in Hoi An Old Town and ask to push our pickup back by 30 minutes? +

If you message your driver or dispatch before the pickup time, it counts as a time change rather than waiting: we move the car's arrival at the Hai Ba Trung – Phan Chau Trinh parking lot. Without notice, waiting time follows the Trip terms on the route page.

Are parking fees at the Hai Ba Trung – Phan Chau Trinh lot and My Son Sanctuary included? +

Yes. All Sun Travel quotes include fuel, road tolls and parking barrier fees at the Hoi An perimeter lots, My Son Sanctuary and Da Nang Train Station gate 202 Hai Phong.

How much notice do we need to give to move a My Son Sanctuary trip to the next day due to rain? +

The free cancellation and rescheduling notice is listed under Trip terms on the tour page and repeated in your booking confirmation. If you wake up to heavy rain, message dispatch straight away to pick another day.

Can we move our hotel pickup earlier to 14:30 before the 15:00 pedestrian street closure starts? +

Yes. Let our dispatch team know in advance to shift your pickup to 14:30 (before the 15:00 barrier closure) on streets open to daytime car access so the car can load your suitcases right at your hotel entrance.